Customer Service Secrets For Millennial Customers, That Help You Serve Boomer Customers Too

Want to succeed in building a superior customer service experience for customers of all ages? Start by learning the new customer service principles that apply to serving millennial customers (the important, digitally native generation born 1980-2000), and apply these principles to improve your customer service for all generations.  Because all of your customers, in every demographic, are quickly “turning millennial” themselves.

from Forbes - Leadership http://ift.tt/1jeV47G