Source: fortune.com --- Sunday, October 29, 2017
Baseball fans were left gripping their remotes in frustration as Hulu, a popular cord-cutting service, botched the transmission of Saturday’s World Series Game 4 matchup between the Houston Astros and the Los Angeles Dodgers. The trouble began in the third inning, when Hulu’s live-stream crashed, displaying a “Playback Failure” message that invited users to “Retry.” Those who did saw a loop of a single pitch before the service crashed anew. The service was finally restored around two hours later, at which point most of the game was over. In the interim, fans took to Twitter to voice their frustration with Hulu: @hulu during the World Series!? I'm a dodger fan. Lifelong and this is keeps crashing!? http://pic.twitter.com/hf4P8uBfNA — RaifG (@Rafael09) October 29, 2017 The social media team at Hulu, meanwhile, apologized to users on Twitter, but this did little assuage frustrated fans: The 30 people at my house trying to watch the World Series appreciate your "Sincerest" apology. http://pic.twitter.com/QyAhPnITm4 — Scott Stephens (@CScott_Stephens) October 29, 2017 The World Series whiff comes as a black eye for Hulu’s new $40-a-month live TV service, which offers users a way to watch popular networks like CNN and Fox on various devices, and has been touted as a lower-cost alternative to cable. The streaming struggles, however, may cause some potential cord-cutters to think twice about giving up on cable. As this Twitter fan notes: Thanks @hulu ...
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