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Thursday, 3 September 2015

Reframe Before You Blame: Managing Performance In The Networked Economy

Dad needs a coronary bypass operation—and you’re helping him choose between two local hospitals. You discover  both have about the same history of patient deaths per 100 procedures performed.  You further learn that, at Hospital A, most recent bypass-related deaths were performed by a few apparently sub-par surgeons. You’re comforted they've been asked to leave the hospital.

from Forbes - Leadership http://ift.tt/1fWIKau

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