When Trust Is A Best Practice, Profit Margins Increase

Few contemporary prophecies have stood the test of time better than this one by John Naisbitt, from his 1982 watershed book, Megatrends: “The more high-tech, the more high-touch.” I call that, “Naisbitt’s Razor.”   The reason for Naisbitt’s accuracy is simple: High tech, by definition, means digital. But you and I are not

from Forbes - Leadership http://ift.tt/2e0i3H6