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Tuesday, 27 October 2015

When Customers Design Their Own Experiences

Today customers want products and services when and where they want them. Not only is timing and delivery key, but customers want to design their own experiences. Customers want the comfort and ease of ordering things via the web, but they want the option to create something that is specific to their tastes.

from Forbes - Leadership http://ift.tt/1RyKRhY

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