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Monday 27 June 2016

Woman Wins $10,000 Lawsuit Against Microsoft Over Windows 10 Upgrades

Source: yro.slashdot.org --- Monday, June 27, 2016
An anonymous reader shares this story from the Seattle Times: A few days after Microsoft released Windows 10 to the public last year, Teri Goldstein's computer started trying to download and install the new operating system. The update, which she says she didn't authorize, failed. Instead, the computer she uses to run her Sausalito, California, travel-agency business slowed to a crawl. It would crash, she says, and be unusable for days at a time. "I had never heard of Windows 10," Goldstein said. "Nobody ever asked me if I wanted to update." When outreach to Microsoft's customer support didn't fix the issue, Goldstein took the software giant to court, seeking compensation for lost wages and the cost of a new computer. She won. Last month, Microsoft dropped an appeal and Goldstein collected a $10,000 judgment from the company. Microsoft denies any wrongdoing, and says they only halted their appeal to avoid the cost of further litigation. Read more of this story at Slashdot. ...



from Windows http://ift.tt/28YkHHD

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